Privacy Policy

Last updated: 4 May 2026

ADCX Lab Hub (JM1033406-H) ("we", "us") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Data We Collect

Contact information — name, email, phone number when you contact us via WhatsApp, email, or forms
Usage data — pages visited, time spent, device type, browser, IP address (collected via Google Analytics)
Cookies — Google Analytics and Google Tag Manager use cookies to analyse website traffic

2. How We Use Your Data

To respond to your enquiries and provide services
To improve our website and user experience
To analyse website traffic and usage patterns
To send project updates if you are an existing client

3. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with:

Google Analytics / Google Tag Manager — for website analytics
Amazon Web Services (AWS) — our hosting infrastructure provider
Service providers — only as necessary to deliver contracted services

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above, or as required by law. Analytics data is retained for 14 months.

5. Your Rights (PDPA 2010)

Under the PDPA, you have the right to:

Access your personal data held by us
Correct any inaccurate personal data
Withdraw consent for data processing
Request deletion of your personal data

6. Cookies

This website uses cookies from Google Analytics (G-7PQR40H6YT) and Google Tag Manager (GTM-WFN5C97P) to understand how visitors use our site. You can disable cookies in your browser settings.

7. Third-Party Links

Our website contains links to external sites (dokuva.com, krofio.com, whateazy.com). We are not responsible for the privacy practices of these sites.

8. Contact

For any privacy-related enquiries or to exercise your rights:

Email: admin@adcxlab.com.my

ADCX Lab Hub, No. 19A, Jalan Suarasa 8/5, Bandar Tun Hussein Onn, 43200 Cheras, Selangor, Malaysia.